Kin,
Today is 20 June 2012. It is 1742 and I have yet to receive a call from Verizon Corp. Today is Day Three since I called to speak with a manager about what took place at the Verizon store. Something that at first was so simple. Like, just have a manager speak with me.
No Call - No Show, Day Three it is. In the morrow, I make a next call.
I made a call earlier and was provided with the same-same scripted talk from Customer Relations "Experts". Then passed along and away to a mystery department, "The Customer Resolution Department". When asked if there was something the one I was speaking with could do and if they had resolved my reason for calling...
...God, yes, they did, I informed him and her or them that no, resolution has not been accomplished.
Then I filed another complaint.
For playing with my emotions.
What makes this really suck so bad is that up and until I crossed paths with the negative one, I would have considered our business partnership and product quite satisfactory...
...but right at this moment? Not so much.
'Nuff said.
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