Day 4 AND Day 5, Verizon NO CALL - NO SHOW

Kinfolk,

Today 21 June 2012, is day 4 of Verizon's silence. I have not called their corporate office today. And have not called with the reasoning that there would be a call and conversation from them. There is disappointment in my Center. This lack of communication's, is both very Customer Unfriendly and insulting.

All I wish for is a chat with some body in the position to insure that the store I have spoken of, the Young-Angry-One and the management have inservice's/classes on some sensitivity issues.

You know what? It's 1900. Let me call Verizon. In Seattle, it's only 1600...

...here I go.

Am on the telephone and on hold for a supervisor/manager. While speaking with the Customer Relations Representative, he mentioned the web site.

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NOTE:

That was yesterday at 1900. Today is 22 June 2012 and it is 1800 on a rainy cool Mid Florida afternoon...

...and Verizon is still a NO CALL - NO SHOW!

It was approximately 1930, when I hung up yesterday evening. It was an uncomfortable talk because I got the scripted talk again. I was provided an opportunity to speak with a "Supervisor". So I accepted. The young Man sounded old enough to be my Grand-Child, who spoke same language. I respected him with his talk and my talk, but assured him that there has been no resolution to what had happened.

Not yet. Ma'am and or Sir. Just, nope, not yet.

I filed another "complaint" with the young Man from Texas, and asked that a person contact me. One who will listen to my Deaf ass about something that happened in a VERIZON SALES STORE! And have a good talk - no scripts. Please?

So simple. So damned simple it, I am letting this make me sick. In my mind, heart and in my Spirit's. Like a bitter sadness.

I don't or want to talk anymore about this.

You imagine the insult.

I don't know why I let Folk's of his mentality chafe my ass. Or expect any difference. I try and I have Faith that there are other Good Right Folk's out there. I do share this with certainty, that if some one treated or spoke "at" your Ma or Pa, or your Daughter or Son or your wife, as I was - there would've been some changes going on up in there and made RIGHT SQUARE - RIGHT THERE!

I know this, Folks.

No more to say.